ON DESKTOP:

STEP 1

Navigate to HOME

  • To cancel your subscription, log in to Pet Sitter Plus.

  • Click "My Account".

 

subscriptionV6-cancel1.jpg
STEP 2​​

  • On the Client Portal Home screen – the Account Summary – click "Card Settings".

subscriptionV6-cancel2.jpg
STEP 3​​

  • Click "View / Edit Cards & Bank Accounts" to delete your payment card.

subscriptionV6-cancel3.jpg
STEP 4

  • On the next screen click “Delete Card”.

No more subscription payments will be taken from your account.

 

Finally, please email us to let us know you are leaving and we will make sure that no subscription renewal reminders are sent to you.

subscriptionV6-cancel4.jpg

  

ON MOBILE:

STEP 1​​

Navigate to HOME

  • Log in to Pet Sitter Plus.

  • Tap "My Account".

 

STEP 2​​

  • On the Client Portal Home screen – the Account Summary – tap "All" to access the drop down options menu list.

  • Tap "Card Settings".

  

STEP 3​​

  • Tap "View / Edit Cards & Bank Accounts" to delete your payment card.

STEP 4

  • On this screen tap “Delete Card”.

No more subscription payments will be taken from your account.

 

Finally, please email us to let us know you are leaving and we will make sure that no subscription renewal reminders are sent to you.

You may cancel your subscription to Pet Sitter Plus at any time. If you wish to cancel you subscription please do the following;

 

  • First please let us know you wish to cancel here https://www.petsitter-plus.com/contact

  • Then simply remove your credit card details from your account. The instructions to do so are below.

    Once you have removed your credit card details we will not be able to take another subscription payment and your subscription will automatically lapse. Please note that  in the event that you do not write to us telling us that you wish to cancel, then we might write to you several times to let you know that we are unable to take your subscription payment, before we eventually close your account.

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2020 all rights reserved

CONTACT US



sales@petsitterplus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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