Navigation: Click the link "go to portal" from any Client's blue snapshot panel


Once logged onto the Client Portal, from the Schedule screen your client will be able to:

  • make online bookings through request services (if you have allowed them to do this)

  • view booked or scheduled jobs on their account, both historic and future bookings

  • cancel scheduled jobs (if you have allowed them to do this)

  • view check-in and check-out times on jobs (if you have allowed them to do this)

  • view feedback reports (if you have allowed them to do this)


Click to enlarge

Viewing the Schedule >

The schedule view displays a month-by-month, or day-by-day calendar with all historic and future bookings. It is also possible to view check-in and check-out times plus feedback reports.


Making an Online Booking with Request Services >

Learn how clients can request services through the portal and how to schedule these through Job Requests. Also see how you will be notified of an online booking.


Canceling a Service >

Find out how your clients can make payments to you via Stripe, using their credit or debit card, and how you will be notified of a canceled service.



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

© 2020 all rights reserved



Toll Free  

USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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