How do I Check my Stripe account Email settings?

To do this:

  • Log into your Stripe account (via with the username and password you set up when you opened your account with Stripe. NOTE: this is likely to be different to your username and password for Pet Sitter Plus.

  • Click the option in the menu on the left for "Business Settings"

  • Check the box for "Successful payments" to enable Stripe to send email receipts to your clients when a successful payment is made.

  • Check the box for "Refunds" to enable Stripe to send an email to your clients when a refund is made.


How do I Customize my Emails?


  • Hover the mouse over the "Icon" to include your business logo on the emails.

  • You can also set an index colour that matches your business logo color scheme.

  • Click "Send test email" to see how your email will look to your clients.


  • An example of how the email might look to your client is included below.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

© 2020 all rights reserved



Toll Free  

USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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