Navigation: Click the link "go to portal" from any Client's blue snapshot panel


Your clients can access your Pet Sitter Plus client portal from desktop, tablet or mobile devices - the link they use and the user name and password are the same across all of these platforms. Google Chrome is the recommended browser to use, but Firefox and Safari are also supported.

There are two ways in which you can enable your clients to access your portal:

  • Simply email your client with the web site address (URL) and, optionally, their unique 10 digit account number - they can use either this number or their email address to access the portal.

  • Add a button to your own website which your clients can click to login to the portal. You may need the help of your web designer to do this. 

Click here to see how to find the URL you need if you want to direct your clients to the portal using a button from your web site.


Also see Registration and Passwords for more information.


Click to enlarge.

How to Identify the Client Portal Website Address (URL) for your Business >

Find out how to identify your client portal website address to communicate it to your clients.


How to Email your Website Address (URL) to your clients >

A look at how to send an email via Pet Sitter Plus to your existing clients to explain how they can access the client portal.


How do Existing Clients Log in for the First Time? >

See the process an existing client must follow to create a password and log in for the first time.



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

© 2020 all rights reserved



Toll Free  

USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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