< Client Portal < View a Client's Payment History




Navigation: Click the link "go to portal" from any Client's blue snapshot panel > Payments

The Payments screen allows your clients to view their payment history - ie: payments they have made to you which have been posted (manually or automatically) in Pet Sitter Plus.

Up to 10 payments are displayed on this screen, as shown in the screenshot below, and up to 10 older payments can be viewed by clicking the link at the bottom of the screen. 


What do the columns mean on the Payments screen? 


  • Below is an explanation of what you see on the payments screen:


Payment Date

The date entered on the "Receipts" screen when the receipt was posted manually in Pet Sitter Plus or, for automatic receipts, the date the payment was made by the client to your Stripe or PayPal account.

Invoice No/Refund

A list of invoice numbers against which the payment has been allocated. Where a refund has been made against a payment, the text "Refund" is shown in lieu of an invoice number.


The total amount of the payment (shown in bold), including the currency code.


Followed by:

For each invoice listed, the amount of the payment which has been allocated to that invoice. Or, in the case of a refund, the amount of the refund.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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