< Advanced Service Attributes < Ignore Service Start

There may be some scheduled services that you want your staff to undertake that could be described as "internal services" which need to be treated differently to other chargeable work that may be scheduled to them. For example, you want to create a service item for "Meet & Greet" where the staff member goes on an initial visit to the client to meet them and their pet.

In this case, you want to schedule the service for the "Meet & Greet" but you want other functions in Pet Sitter Plus to ignore it. If your billing policy is that you bill on the date the deliverable services start (for example the actual visits or the actual walks), then you will NOT want the bulk invoicing program to select orders for billing based on the date internal services have been scheduled.

  

  

ON DESKTOP:

Navigate to Admin > Services > Service Items > Advanced

STEP 1

How do I prevent an internal service from triggering the billing cycle?

  • Click on the service item you wish to edit.

servicesv6-edit-desc1.jpg
STEP 2​​

  • Click "Advanced" from the menu.

  • Slide the switch to "ON" by "Ignore Service Start" to prevent the service from triggering the billing cycle.

  • Click "Update" to save.

  

servicesv6-adv-ignore2.jpg

ON MOBILE:

STEP 1​​​​

  • Tap the Navigator, and select Admin > Services > Service Items > Advanced

STEP 2

  • Tap the service you wish to edit.

STEP 3

  • Tap the "Advanced" menu.

STEP 4

  • Slide the switch to "ON" by "Ignore Service Start" to prevent the service from triggering the billing cycle.

  • Tap "Update" to save.

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